At REMSA, care starts with the call when one of our medically trained emergency medical dispatchers answers your 9-1-1 call. The region’s first, first responders – REMSA’s medical dispatchers – provide care and sometimes lifesaving instructions – over the phone until paramedics arrive at your emergency. In this short video, you’ll hear from REMSA’s medical director, Dr. Jenny Wilson about what sets-apart REMSA’s medical dispatchers.