Communications Specialist (911 Dispatch)
Opportunity
As a Communications Specialist (dispatcher) you answer emergency medical and fire calls for service and dispatch ambulances and fire resources to locations requesting help. As a call taker you process emergency medical and fire related calls using established protocols. You give callers instructions to begin patient care and how to safeguard themselves until help arrives on scene. The dispatcher position is responsible for sending the closest appropriate response resource to the scene. The dispatcher also communicates safety concerns involving patients and responders to determine whether or not additional precautions or equipment should be taken.
We offer a full academy training to develop the skills and competence to successfully process calls and dispatch resources. Prior medical or fire experience is preferred. All Communications Specialists must have completed or will need to complete an EMT course within 6 months of hire. REMSA Health has an onsite education facility where the EMT course can be completed. This is a full time position that is eligible for benefits. We also offer relocation assistance!
Benefits
We have an expansive benefit package with most benefits beginning on day one of employment.
- Medical, Dental and Vision insurance (Ultra low medical premium with free dental & vision for employee coverage)
- Company matched 401K retirement plan
- Dedicated, embedded mental health clinician who is available for all employees
- Holiday Bonus
- Company paid Short & Long Term Disability coverage
- Tuition Reimbursement
- AD&D, Life & Critical Illness insurance
- HSA option with company contribution
- Pet Insurance
- 10 company recognized holidays that includes an employee designated holiday
- High bank limit PTO plan with a self-directed cash out provision
- Gym Membership reimbursement
- Service awards program
- Spot recognition program
- Company provided Uniforms
- Employee Assistance & PTO Donation programs
- And more..
Requirements
- EMT certificate or past EMT course completion required
- Ability to type a minimum of 35 wpm
- Excellent verbal, written, and interpersonal communications skills
- Ability to multi-task, attentive to detail in various forms
- Ability to work varied shift (days, nights, weekends, holidays)
- Upon hire, complete and pass E.M.D. Training
