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Care starts with a call: REMSA Health’s Regional Emergency Communications Center Achieves Eighth Consecutive Accreditation for Excellence

By REMSA Health Director of Regional Communications, Christine Barton, EMD-I, ED-Q, EFD At REMSA Health, we believe that when someone dials 9-1-1 for a medical emergency, their care starts with the call. Therefore, the medical dispatchers on the other end of the line are highly-trained and clinically-certified care providers.  In our commitment to providing quality […]

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Executive Director, Adam Heinz’s Thoughts on the Evolution of the Medical 911 Call

By:  Adam Heinz – Executive Director, Integrated Healthcare For years the public has been told to pick up the phone and dial 9-1-1 for emergency medical help, fueling the perception that every call requires a crew to respond with lights and sirens and provide immediate care in the back of an ambulance with transportation to […]

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At REMSA Health #CareStartsWithTheCall

You often hear us say that #CareStartsWithTheCall – and by that we mean that when you call 911, you are connected to a medically-trained dispatcher who can provide life-saving instructions over the phone in some of the most crucial moments of a medical emergency. But here, we get to show you what we mean when […]

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Face the State Interview Asks the Public to Use 911 Appropriately

REMSA Heath responds to approximately 80,000 requests for service per year in Washoe County. Every call is important to us and we follow international protocols to determine the right level of care for callers. But not every call needs an emergency response and transport. In this extended interview with Arianna Bennett at KTVN 2 News, […]

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REMSA Health Hosts Paramedic and EMT Open House

The Regional Emergency Medical Service Authority (REMSA Health), Northern Nevada’s nationally-recognized ground ambulance service and Care Flight, Northern Nevada and Northern California’s critical care and air ambulance transport service, will be hosting an open house on Friday, October 22 from 6 p.m. to 8:30 p.m. The free event is intended to provide valuable information on […]

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Excellence in EMS
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Washoe County wins Excellence in EMS Integration Award

Please join us in congratulating Washoe County, Nevada for winning the Excellence in EMS Integration Award from AIMHI Academy of International Mobile Healthcare Integration. This award recognizes a non-EMS organization that has developed and implemented a partnership with EMS organizations that have demonstrated enhancement of patient experience of care, improved patient outcomes, or reduced the cost of […]

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REMSA Health Received Four Dispatcher of the Year Nominations at 2021 Navigator Conference

In mid-July, REMSA Health sent a delegation to the International Academies of Emergency Dispatch (IAED) Navigator conference. Throughout the four-day event, our representatives taught conference sessions, participated in mentoring sessions, met with IAED leadership and earned continuing education credits.    REMSA Health’s Regional Emergency Communications Center was recognized for its 20 continuous years as an […]

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We are now REMSA Health!

There’s a lot to be celebrated around here at REMSA and Care Flight. First, this week is National Emergency Medical Services Week (#EMSWeek), an event that celebrates the important contributions of EMS practitioners in safeguarding the health, safety and well-being of the communities they serve. In the 46 years that EMS Week has been celebrated, […]

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The Medical 9-1-1 Call is Starting to Change – and It’s a Good Thing!

In 2019, REMSA, along with just 205 other emergency medical service agencies, was chosen by the federal government to participate in a special program called ET3 (Emergency Triage Treat and Transport). It is focused on reducing the unnecessary use of emergency healthcare services, both for ambulance transports and emergency room visits. You may be surprised […]

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